Terms and conditions

TERMS AND CONDITIONS

1. LEGAL STATUS

House of Jack Casino is licensed by the Curaçao eGaming Authority (license number: N/A) and is authorized to operate online casino games for players from countries other than Australia.

2. REGISTRATION AND LOGIN PROCESS

To register, visit houseofjack.com, click "Register", enter your email, password, currency, and date of birth, and confirm via email link. A one-time verification step will be required before you can access your account. You must be at least 18 years old to play on our website.

3. GAMES AND SOFTWARE PROVIDERS

Our games are provided by reputable software providers, including Microgaming, BetSoft, Evolution Gaming, Habanero, Quickspin, Yggdrasil, and Play'n Go. We offer a wide range of games, including slots, table games, video poker, live casino, keno, and scratchcards.

4. BONUSES AND PROMOTIONS

We offer various bonuses and promotions to our players, including:

• Welcome Bonus: 100% match up to €250 + 200 FS (20/day on "Sticky Bandits") on T1, 50% up to €300, and additional tiers.
• Weekend cashback 20% up to AUD $2,000 (deposit ≥ $20).
• Weekly reload bonus with a maximum match of €100.

5. VIP AND/OR LOYALTY PROGRAM

We have a tiered reward system for our high-stakes players. Invitations to join the "Jack Pack" are based on wagering volume and other criteria. Members receive higher withdrawal limits, faster payouts, exclusive bonuses, and personal account management.

6. PAYMENT METHODS AND BANKING TERMS

We accept various payment methods, including Visa/MasterCard, ecoPayz, Neteller, Skrill, Paysafecard, Instadebit, Neosurf, bank transfer, and Bitcoin. Withdrawal limits apply, with a maximum of €10,000 per week.

7. KEY TERMS AND CONDITIONS

• All bonuses are subject to 40-50x wagering requirements.
• Maximum cash-out is €5,000.
• Game weightings apply: slots 100%, table games 2-8%.
• One account per person; banned countries include Australia.

8. MOBILE AND TECHNICAL FEATURES

Our website is mobile-optimized and can be accessed via a web browser on your smartphone or tablet. No native app is required.

9. SECURITY AND FAIR PLAY

We use 128-bit SSL encryption to protect player data and ensure secure transactions. Our games are audited by reputable third-party providers, including Microgaming and Evolution Gaming.

10. RESPONSIBLE GAMBLING FEATURES

We have implemented various responsible gaming tools, including deposit limits, time-outs, and self-exclusion via our help section. However, specifics of these features are not disclosed due to regulatory requirements.

11. ADVANTAGES AND DISADVANTAGES

Advantages:

• Large game library from top providers
• Strong welcome and recurring bonuses
• Crypto deposits and fast withdrawals
• Mobile-optimized platform
• VIP program with perks

Disadvantages:

• Not available in Australia (geo-blocked)
• Offshore Curacao license with limited regulatory oversight
• Lack of transparency on deposit limits, responsible gaming tools
• No native app or provably fair games.

12. GENERAL CASINO INFORMATION

House of Jack Casino is an instant-play online casino launched in 2017 by Jacked Affiliates Ltd, a Cyprus-based company. We offer over 600 games from reputable software providers and support various languages, including English.